okzz Privacy Policy

okzz is an online gaming and betting platform that serves users in Bangladesh. This privacy policy explains what information we collect when you use our website (okzz-bet.cam) and related services, and how we handle that information.

This policy applies to all individuals who participate in any activity on the okzz site — including creating an account, playing games, betting, depositing, or withdrawing. This policy may be updated from time to time; notice will be given on the site if changes are made.

This site is intended for users aged 21 and above. We do not knowingly collect personal information from minors.

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okzz may collect the following types of information:

2.1 Information You Provide Directly

Information you provide when registering an account, such as:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Information about your preferred payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
• Documents required for identity verification

2.2 Automatically Collected Information

When you use the okzz site, certain information is collected automatically:

• IP address and device type
• Browser information and operating system
• Date, time, and list of pages visited on the site
• Referral source (where you came from before visiting the site)
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

Transaction information is stored to process deposits, withdrawals, and betting activity. This includes deposit amounts, withdrawal requests, gaming history, and account balance details.

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okzz uses the information collected only for the following purposes:

• Creating and managing accounts and verifying user identity
• Processing deposits and withdrawals
• Ensuring site security and preventing fraudulent activity
• Providing customer support — 24/7 live chat and email support in Bengali and English
• Maintaining records required to comply with applicable laws and regulations
• Analysing site performance and improving services
• Sending promotional offers or important notices (with your consent)

Your information is never sold to third parties and is not shared with advertisers.

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okzz may share your information with third parties in a limited number of circumstances:

4.1 Service Providers

Selected service providers responsible for payment processing, IT infrastructure management, and customer service operations are given access only to the information they need. These providers operate under confidentiality agreements with okzz.

4.2 Legal Obligations

We are required to disclose information when directed by a legal order from a competent authority or a court. In such cases, no more information than necessary is ever disclosed.

4.3 Fraud Prevention

If there is suspicion of fraudulent activity or money laundering, relevant information may be shared with the appropriate investigative bodies. Our responsible gaming guidelines are followed to ensure responsible gaming and protect users.

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Cookies are used on the okzz website. Cookies are small text files stored on your device that help improve the site's functionality and user experience.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions and ensure security. Without them, the site cannot function properly.

5.2 Functional Cookies

These cookies are used to remember your language preference, interface settings, and to provide a personalised experience.

5.3 Analytical Cookies

Analytical cookies are used to understand site usage patterns and improve services. You can reject cookies through your browser settings, but doing so may limit some site functionality.

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okzz treats the protection of user data as its highest priority. The security measures we take include:

• All data transfers are encrypted using SSL (Secure Socket Layer) technology
• Payment information is stored using industry-standard encryption
• Firewalls and security protocols are active to prevent unauthorised access to servers
• Regular security audits are conducted
• Access to data is restricted to authorised staff only

To keep your account secure, use a strong password and do not share your login details with anyone.

6.1 Data Retention Period

Necessary information is retained for as long as your account is active. After an account is closed, certain information may be retained for a defined period as required by law.

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As a user of okzz, you have several rights over your own information:

7.1 Right to Access Your Information

You can find out at any time what information okzz holds about you. Contact the support team to do so.

7.2 Right to Correct Your Information

If any information stored about you is incorrect, you can request that it be corrected. This can be done through the profile section of your account or via support.

7.3 Right to Request Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

7.4 Opting Out of Marketing Communications

If you no longer wish to receive promotional emails or notices, you can unsubscribe from account settings or let the support team know.

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The okzz site may at times connect to third-party payment gateways or game providers. These third parties have their own privacy policies, and okzz is not responsible for how they collect or handle information.

Our payment system — transactions via bKash, Nagad, Rocket, and Upay — is governed by the respective security protocols of those platforms.

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okzz reserves the right to change or update this privacy policy as needed. If any significant changes are made, a notice will be posted on the site and registered email addresses may be notified. The date shown at the top of the policy indicates when it was last updated.

Continuing to use the site after any changes will be taken to mean that you have accepted the updated policy. For more information about the general terms of use of the site, you can visit our About Us page.

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If you have any questions, complaints, or requests related to this privacy policy, please contact us:

• 24/7 Live Chat — via the chat button at the bottom right of any page on the site
• Email: [email protected]

Our support team provides assistance in both Bengali and English. For answers to common questions, visit our FAQ section.